What is the cost of shipping?
A nominal charge of INR 99 to be applicable on orders below INR 500 & INR 50 to be applicable on orders above INR 500 for packaging & shipping.

The charges for international shipping would differ based on the country of delivery. The estimated cost of shipping would be communicated based on the service requested by the customer. It would be communicated to the customer once the order is confirmed.

How long will it take for the order to reach me?
Please refer the product page for estimated shipping and delivery timelines for both domestic and international orders. From the time of order placed, it takes about 5-7 days for domestic orders and 7-30 days for international orders to reach you.

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at support@alaikha.com or call us on our EAST WEST GARMENTS customer care number 044-3505 7079 (Monday to Saturday, 10AM to 6PM) and we will try our best to resolve your issues.

My order has been shipped. Can I track it?
For orders within India, once your order has been dispatched, you can track the order from My Order section.
You can track the status of your package 24 hours after your order is dispatched from our warehouse or vendor location